City supporters that have purchased Under-16 tickets for Saturday’s trip to Ipswich Town may be entitled to a partial refund.
Due to an administrative error prior to the tickets being received, Under-16 tickets purchased by City supporters before Tuesday 19 November were charged at £11.50-per-ticket. Due to Under-16 tickets now being available for £1, those that purchased Under-16 tickets prior to Tuesday are entitled to claim a refund.
Supporters that paid for tickets by credit or debit card will automatically have £10.50 credited to their accounts. Supporters that paid for tickets in cash should visit the City Fanstore with their tickets to claim their refunds in person.
We apologise for any inconvenience caused.