Receptionist

About The Role

Based at Leicester City’s new training ground, the Receptionist (front of house) will be responsible for delivering a professional and first-class welcome to the Club’s staff, guests and visitors.

The successful candidates will become the welcoming face of the venue, delivering a service that is consistent with the high standards of this exemplary venue.

The postholder will be additionally responsible for providing administrative support to the Club, controlling the meeting room booking system and liaising with security and catering colleagues to deliver an efficient and hospitable front of house service. 

Reporting to our new Reception Manager, the postholder will work closely with colleagues across the training ground’s operational teams to ensure seamless delivery of this new venue on a day-to-day basis.

The Club’s training ground is a seven day operation, so flexibility to work a rota pattern including evenings and weekends is essential. 

Who We’re Looking For 

The Club is looking for a highly-skilled Receptionist who is confident in their ability to offer an exceptionally welcoming manner to all who arrive at our venue.

We’re looking for candidates who can multi-task and prioritise, combining the ability to deliver a smooth front of house service whilst also possessing high-level administration skills. 

The successful candidate will be an excellent communicator, understand the confidential and discreet nature of the Club’s training ground and be able to demonstrate their experience of working in a similar team environment.

As the Club moves into its new training ground and expands the reception (front of house) service, we’re keen to hear from you if you have the experience and energy to help build new ways of working whilst providing an unbeatable experience for all those who visit Leicester City. 

About The Club

Knowing some of the history of Leicester City Football Club helps you appreciate the sense of community, spirit, and family for which the Foxes are renowned for.

Formed in 1884, the Club has been in the Premier League since 2014 when the Foxes returned to the top flight as the Championship title-winners.

In 2016, Leicester City became Premier League champions. This remarkable achievement qualified them for the UEFA Champions League for the first time in the Club’s history, and they subsequently reached the quarter-finals.

Under the stewardship of King Power and the Club’s CEO Susan Whelan, Leicester City Football Club is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world class including the experience on matchdays.

Investment in the Club continues, with the opening of a new 180-acre training ground in north Leicester.

Ultimately, the Club’s vision is as exciting as it is simple: we believe that together, it’s possible. We value and respect individual difference and recognise that the diversity of our staff contributes to our success off the pitch.

Our inclusive culture and approach is supported by our Stonewall Diversity Champions partnership, our Time to Change pledge and our status as a Disability Confident employer.

Salary – Competitive salary dependent on experience and skills, plus Club benefits

Benefits Package 

Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees.

Employees are able to benefit from free onsite parking as well as an onsite subsidised staff restaurant. Employees also benefit from up to 33 days annual leave including bank holidays.

Access to an Employee Assistance Programme from the date of joining. 

Contract Type – Permanent
Hours Per Week – Hours Per Week – 37.5hrs worked on a rota basis, including weekends and evenings.

Leicester City Football Club is an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender identify or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role. 

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply, the role will be shut down as soon as a suitable candidate has been sourced. 

If you feel you have the qualities and experience we are looking for please apply by sending your CV, along with a covering letter outlining your salary expectations, by email to recruitment@lcfc.co.uk.

A detailed job description can be found here.

Please note this advert will close once the right candidate for the role has been identified.