Hospitality Assistant

About The Company

Established in 1884, Leicester City Football Club is a leading Football Club, achieving outstanding success as Premier League champions in 2016. Following a period of growth, Leicester City Football Club is recruiting a Hospitality Assistant to provide support the Hospitality Account and Administration teams in overseeing a best in class hospitality.

About The Role

Based at King Power Stadium the key duties of this role includes assisting in the managing of all hospitality clients of LCFC, both seasonal and MBM, with an emphasis on those encompassing The 1884 Club. Updating and maintaining customer records for all allocated accounts and handling all correspondence between the sales department and customers. Playing a key role in the hospitality operation on match days. Proactively selling all available hospitality packages. Encouraging clients to purchase additional hospitality products such as more hospitality places, Cup fixtures and tickets/tables for events such as the End of Season Dinner.

Who We’re Looking For

The ideal candidate will be a customer service specialist with some sales experience from initial approach to completion. They will have a proven track record of achieving outstanding customer service and proven experience in building relationships. They will be able to communicate and negotiate at all levels, internally and externally. They will have the ability to be calm, composed and to thrive under pressure with resilience and the ability to maintain professionalism and a calm demeanour at all times.

Benefits Package 

Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees. Employees are able to benefit from free onsite parking as well as an onsite staff restaurant. Employees also benefit from up to 33 days’ annual leave including bank holidays.

Contract Type – Permanent
Hours Per Week – 37.5

Leicester City Football Club is an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

Click here for the job description.

If you feel you have the qualities and experience we are looking for please apply by completing the application form and returning along with a copy of your CV and a covering letter, by email to recruitment@lcfc.co.uk.

Closing Date – 5 December 2018