Supporters With Disabilities

Accessibility

If you require urgent assistance on any other matter, please telephone 0344 815 5000 (Option 4) or 07990 588915.

LCFC.com

Leicester City Football Club have continually strived to make all content on the Club website as accessible as possible to those with a range of disabilities.

These include low vision or sight loss, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and a combination of all of these.

To this end, the website is WCAG 2.0AA compliant.

ReciteMe

LCFC has recently installed ReciteMe, making our website accessible to more people than ever before. By enabling ReciteMe, which is compatible on all devices, users will be able to customise their web experience by enabling read-aloud text, changing font size and colour, as well as the opportunity to utilise the translation tool.

For supporters who need a screen reader, please find links below.

For Windows; NV Access, click HERE.

For Apple with built in VoiceOver App, you will find help by clicking HERE.

General enquiries

For all accessibility and disability enquiries please contact our Disability Liaison Officer at 0116 229 4540 or our Disability Access Officer at 0116 229 4544 or disability@lcfc.co.uk.

If you require urgent assistance on any other matter, please telephone 0344 815 5000 (Option 4) or 07990 588915.

LCFC Help would appreciate it if you could complete a short survey relating to your experience. The survey can be found by clicking HERE.

Matchdays

On matchdays, there is a dedicated stewarding team to help these supporters to ensure they enjoy their matchday experience. 

Each area of the ground has access for wheelchair users, while the concourses have accessible toilets, with access granted via RADAR keys, obtained from stewards or a member of our corporate stewards team. 

Two new wheelchair accessible turnstiles have been introduced for the 2021/22 season, these are located in the West Stand at turnstiles 4 and 9. Other facilities available for supporters with disabilities to enhance their matchday experience at King Power Stadium, include: 

Audio descriptive service 

Headsets with full descriptive commentary can be provided for visually impaired supporters. These are available from the matchday staff entrance an hour and a half before kick-off. (Failure to return the headset will incur an £80 fee – with deposit details taken on collection of the headset.)

Hearing loops 

Hearing loops are fitted and clearly signed at various locations around King Power Stadium including the ticket office, Foxes Fanstore, main reception and catering outlets. 

Autism pack 

Please apply for your pack, including ear defenders, in advance of a home fixture by emailing disability@lcfc.co.uk.

Catering 

Available in every stand throughout King Power Stadium, fitted with lower level counters. Stewards can assist with ordering and transporting food and drink to the designated seating areas. 

Seating 

Disability wardens will provide blankets and any other services required. 

In addition, the Club also provide wheelchair accessible coach travel for all away fixtures throughout the season. If you have any other queries, please contact the Club’s Disability Liaison Officer by emailing disability@lcfc.co.uk or telephone 0116 2294540

To find out more about accessibility at King Power Stadium, please click HERE to visit our section of the Disabled Go website.

LCFC DSA

The LCFC DSA (Disability Support Association) is an independent and voluntary organisation, self-funded by membership fees and fundraising. 

Their main aim is to highlight the needs of supporters with disabilities. The LCFC DSA has built a strong working relationship with the Directors and management at the Club to ensure all supporters are treated equally at King Power Stadium. We are delighted that this has resulted in increased numbers of supporters with disabilities attending matches at King Power Stadium. 

The DSA provides its members with advice and support by liaising with the Club on a regular basis. The DSA also hold social events for its members, including quiz nights. The LCFC DSA can be contacted on lcfcdsa@gmail.com

If you require this information in another format, please click HERE.

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