King Power Stadium from the river Soar

Careers

Are you looking for a career at Leicester City Football Club? Our current vacancies can be found below.

Academy Recruiters U12-U16

Leicester City are seeking to recruit two experienced scouts (North and South) to assist in the identification of talented young players with the potential to play in the Leicester City First Team. The successful applicants will join a well-established recruitment team in a Category One academy who have been responsible for the identification of players such as Ben Chillwell, Harvey Barnes and Jeff Schlupp.

The successful applicant will have a good current knowledge and experience of Academy football from U12’s to U16’s, and will be able to demonstrate an understanding of the important factors in identifying future potential.

In return, the Club will offer a retainer, a comprehensive CPD programme including the FA Talent ID level 1 course, club kit, and travel expenses.

To apply please send a CV and covering letter to recruitment@lcfc.co.uk. Applications will be shortlisted on receipt and we reserve the right to close this post before the date. If you have not heard from us within 3 weeks, please assume you have been unsuccessful

Closing date: 23 January 2018

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Senior Professional Development Phase Sport Scientist

Leicester City Football Club is seeking to recruit an experienced Senior Professional Development Phase Sport Scientist to join their Sports Science team to monitor and provide training for the physical development of all Academy players as appropriate for their age groups from U16-U21 level and provide specific sport science support to the age groups U21 on a daily basis.

The successful candidate will work closely with the Head of Academy Sport Science.

The main elements of the role are outlined below:

- Support the Head of Academy Sport Science in the design and implementation of the sport science strategy at LCFC Academy.
- Undertake the collection and analysis of daily data for all U21 players through support staff on relevant aspects of; Hydration checks, Wellness & readiness to Train assessments, Polar heart rate data, GPS. 
- Monitor the squad training load status on a rolling multi-week basis and individual training load status of U21 players on a weekly, monthly basis and advise on suitable individual physical / physiological sessions.
- Plan daily U18 fitness sessions in conjunction with all staff recording info in don PMA tool.
- Co-ordinate the design and implementation of a LCFC coaching methodology physiological guidelines resource for simplistic coach reference points for proactive selection of appropriate training methods.
- Delivery of Warm –ups, cool downs, speed and agility training, endurance, and any other training elements required for the team as appropriate.
- To provide U21 teams match day player support to the coaching staff.
- Support the LASCC with the design and delivery of U21-U18 academy player strength & conditioning sessions.
- Deliver fitness testing at regular intervals for U21 groups and provide reports to the HASS and coaching staff relative to chronological and maturity based benchmarking criteria.
- Carry out administrative duties as required as part of the sport science monitoring and feedback process including contributing to daily and 6 weekly multi-disciplinary meetings and player reviews for PDP / YDP phase.

Essential Requirements:

- Sports Science honours degree.
- Ability to obtain BASES accreditation within 12 months.
- Minimum of three years' FT experience of using HR and GPS data/equipment.
- Ability to obtain UKSCA accreditation within six months.
- Excellent IT skills.
- Must pass an FA CRB check.
- Full, clean driving license.
- Flexibility in working hours, prepared to work unsocial hours.
- Reliable and punctual.
- Good communication skills.
- Ability to work as part of a multi-disciplinary team of support.
- Adhere to Health & Safety Regulations

Location: Leicester City Football Club Training Ground

Contract Type: Permanent

If you feel, you have the qualities and experience we are looking for please apply by sending your CV, along with a covering letter detailing your salary expectations by email to recruitment@lcfc.co.uk

Closing Date: 22 January 2018

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of vulnerable groups and expects all staff to share this commitment.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

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Academy Administrator Assistant

Leicester City Football Club are looking for an Academy Administrator Assistant to support its Academy function

Overall Objective:

- To provide administrative support for all Academy matters

Summary of Duties: 

- To support the Academy Administrator in all operational functions of the Academy.
- To support the Coaching and Recruitment departments with administrative duties.
- Coordinate the schoolboy fixtures programme, and be the main point of contact for opposition teams.
- Link with County FA to secure referees for schoolboy fixtures.
- Coordinate and book transport for schoolboy away fixtures.
- Coordinate and book player transport with the Academy transport provider.
- To be the point of contact for the Academy scouting and Development Centre network.
- Collate, record and administer the expenses of our scouting network and Development Centres.
- Collate, process and record scout reports onto our central database.
- Notify Academy scouts of their allocated matches.
- Record Development Centre information and costs.
- Work with the Recruitment department to generate monthly reports.
- All other general administration to support the functioning of the Academy.

IDEAL CANDIDATE

Essential:

- Demonstrable experience of using Microsoft Word, Excel and Power Point.
- Administration experience in a fast paced environment.
- Excellent communication and customer service skills, including liaison with agents, scouts and parents.
- Have a flexible attitude to work.
- Ability to work on own initiative and as part of a team.
- Be organised and have good time management skills.

Desirable:

- Have a full clean driving licence.

REPORTING TO: Head of Academy

OTHER REQUIREMENTS:

- Driving licence.
- Unsociable hours – You will be required to work development fixture match days and any other events that the club may decide to hold.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk .  Applications without this information will not be shortlisted.

Closing Date: 20 January 2018

Leicester City Football Club is an equal opportunities employer. 

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. You must declare any unspent convictions

Due to a high volume of applications, we reserve the right to bring forward the closing date for this role. Applications will be shortlisted on merit upon receipt. 

Previous applicants need not apply.

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Housekeeping Team Leader

Leicester City Football Club is seeking to recruit an experienced Housekeeping Team Leader to join their Operations team to assist the Housekeeping Manager with planning, organising and developing the Housekeeping operation at the King Power Stadium and Training Ground Facility; assuring the highest degree of cleaning and customer care is delivered at all times.

The successful candidate will work closely with the Housekeeping Manager.

The main elements of the role are outlined below:

- Supervise the day to date activities of the Housekeeping Department to include a quality driven cleaning regime of all offices, concourses, seating areas, washrooms / toilets, executive suites, changing rooms, external areas and associated car parks.
- Deliver a pristine cleaning service.
- Assist with planning, organising and supervising team members to ensure the highest degree of customer satisfaction.
- Promote the maintenance of safe environment.
- Responsible for the efficient effective operation of the Housekeeping department in the absence of the Housekeeping Manager, ensuring high level standards of cleanliness is maintained.

Essential Requirements:

- Polite and respectful with a clean and tidy appearance.
- Operate to a high degree of safety.
- Understand the value of customer care.
- Maintain a professional attitude at all times.
- Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
- Works within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives.

Ability to work autonomously on own initiative, pre-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.

Location: King Power Stadium and the Training Ground Facility, Leicester

Contract Type: Permanent

If you feel, you have the qualities and experience we are looking for please apply by sending your CV, along with a covering letter detailing your salary expectations by email to recruitment@lcfc.co.uk

Closing Date: 19 January 2018

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of vulnerable groups and expects all staff to share this commitment.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

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Office Manager and PA to the Operations Director

Leicester City Football Club is seeking to recruit an experienced Office Manager and PA to join their Operations Directorate to assist the Operations Director with the efficient functioning of the Operations Department via a range of administrative, clerical, financial and managerial tasks.

The successful candidate will work closely with both the Operations Director and the Operations Department

The ideal candidate will have:

- Excellent organisation and time management skills.
- Good written and spoken communication skills.
- Accuracy and attention to detail.
- A calm and professional manner.
- Excellent computer and administration skills.
- A flexible and adaptable approach to work.
- The ability to use their own initiative.
- Tact and discretion foe dealing with confidential information.

The main elements of the role are outlined below:

- Designing and implementing office policies by establishing standards and procedures.
- Preparing accurate monthly time sheets for the Wages Department to facilitate payments to staff.
- Collate time and attendance data for the Operations Team.
- Collating maintenance requests, prioritising and issuing tasks to the respective maintenance operative as well as ensuring the works are carried out effectively and efficiently.
- Organising the Director's diary.
- Facilitate and record holiday and lieu time requests.
- Seek competitive price quotations/quality for goods used with the department.
- Order goods on behalf of the Maintenance Team.
- Delegate tasks as necessary to the Housekeeping Manager.
- Dealing with correspondence, complaints and queries.

Essential Requirements:

- Excellent ICT skills and knowledge of Microsoft Office and excel.
- Experience of leading a team.
- Experience in Office Management.
- Diploma or an equivalent qualification.

Location: King Power Stadium, Leicester

Contract Type: Permanent

Closing date: 19 January

If you feel, you have the qualities and experience we are looking for please apply by sending your CV, along with a covering letter detailing your salary expectations by email to recruitment@lcfc.co.uk

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of vulnerable groups and expects all staff to share this commitment.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

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Hospitality Business Development Executive 

Leicester City Football Club is seeking to recruit an experienced Hospitality Business Development Executive to join their Commercial team.

This role involves generating new business sales for all hospitality lounges and spaces at the club, generating hospitality revenue from both local and national businesses as well as individuals.

The successful candidate will work closely with both the Hospitality Manager and the Head of Commercial Operations.

The main elements of the role are outlined below:

- To secure New Business sales through a professional network of high-level contacts both local and national.
- To work collaboratively with the Hospitality Manager in establishing and recommending the most realistic sales goals for the company.
- To pro-actively seek new opportunities and grow existing corporate portfolio/business

Essential Requirements:

- An outbound sales specialist with a proven track record of sales and customer excellence
- A demonstrable record of consistently achieving targets
- A minimum of 3-5 years’ experience of working in a dynamic sales environment, with an understanding of the hospitality industry

Location: King Power Stadium, Leicester

Contract Type: Permanent

If you feel, you have the qualities and experience we are looking for please apply by sending your CV, along with a covering letter detailing your salary expectations by email to recruitment@lcfc.co.uk

Closing Date: 12 January 2018

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of vulnerable groups and expects all staff to share this commitment.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

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Fanstore/Ticketing Office Staff

Are you a current casual employee and looking for extra hours?

Are you computer literate?

Our Fanstore and Ticketing Office are looking for staff over the busy Christmas period to support our online operations.

Please email recruitment@lcfc.co.uk with your CV.

You must be able to start quickly and have a good knowledge of IT.

Business Development Executive

Overall objective:

To generate New Business sales for all hospitality lounges and spaces at the club. To generate hospitality revenue from local and national businesses, as well as individuals, via customer meetings, telephone sales and e-targeting.

Ensuring that a highly proactive and professional approach is adhered to all times and sales targets and KPi’s are achieved.

Main objectives:

- The primary objective is to secure New Business sales through a professional network of high-level contacts, both local and national, via customer meetings, telephone sales and e-targeting.
- Collaborate with the Hospitality Manager in establishing and recommending the most realistic sales goals for the company.
- Pro-actively seeks new opportunities and grow the existing corporate portfolio/business.
- To provide regular sales reports on activity undertaken to the Hospitality Manager.
- To provide weekly/monthly detailed forecasting on new meetings, potential new business, on a defined basis to the Hospitality Manager.
- To achieve monthly and annual targets and KPI’s set by the Hospitality Manager & HoCO.
- To oversee and support when necessary the Hospitality Business Development Executive.
- To maintain professional customer liaison at all times in respect of the initial contact and subsequent follow-up meetings.
- To ensure that a customer-focused culture is maintained ensuring that the highest standards of customer service are maintained at all times.
- Work alongside the Hospitality Manager and marketing team to create targeted and effective marketing and sales campaigns on an ongoing basis for the Club’s various hospitality offerings.
- To sell a programme of non-matchday events for the stadium and for all other club assets.
- To maintain a strict discount level to adhere to an acceptable yield/margin, on all products sold.
- To lead by example promoting a ‘can do’ attitude at all times.
- To liaise with the data marketing team to develop a customer database and ensure this is effectively maintained and mined, to drive sales.
- To maintain detailed knowledge and continually develop the company’s products and services.
- Contribute to the Commercial Department as an active ‘team player’ to drive the success of the team/department.
- To deputise for the Hospitality Manager as and when required.
- To play a key role in the hospitality operation on matchdays.
- To provide assistance, where necessary, to The 1884 Club Account Executive in the day to day management of client accounts.
- To continually aim to be best in class in all our interactions and engagement with any existing or potential customers.
- The employee must at all times carry out his/her responsibilities with due regard to the Club values and policies and procedures, in particular Health & Safety, Equality and Diversity, Confidentiality, with regard to the Data Protection Act. Ensuring that the club is ethically and professionally represented and that all club guidelines are adhered to.
- To ensure that the Club’s Safe-guarding and Vulnerable Adults policies and procedures are adhered to at all times.
- To undertake any other duties commensurate with this post as determined by the Hospitality Manager or Head of Commercial Operations.

Note: The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Person specification:

- An outbound sales specialist with a proven track record of sales across different platforms from initial approach to completion and achieving customer excellence.
- A demonstrable record of consistently achieving targets.
- Proven experience in negotiating at the highest levels and relationship building.
- Ideally demonstrable experience of working in a dynamic sales environment, with an understanding of the hospitality industry.
- A personal network of high-level business, decision-maker and hospitality-purchaser contacts.
- Excellent time management skills with the ability to work to tight deadlines and has a flexible approach to work.
- An excellent team player who works well within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives (team and personal).
- Be able to communicate and negotiate at all levels, internally and externally.
- Ability to manage himself and develop staff to achieve results.
- A creative thinker, with the ability to use his/her own initiative to develop successful plans and strategies.
- A strategic thinker, able to create and implement short, medium and long-term plans and project manage these to successful completion.
- A highly self-motivated and commercially astute with a proactive approach to the role.
- The ability to be calm, composed and to thrive under pressure with resilience and the ability to maintain professionalism and a calm demeanour at all times.
- Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
- Excellent IT skills (including excellent MS Office – word, excel, PowerPoint).
- Thorough knowledge of data usage and data bases. 
- Educated to at least A level/similar. A degree would be considered desirable.
- Smart and professional in appearance. Interest in football/sports industry is desirable and CPD

Reporting to: Hospitality Manager & The Head of Commercial Operations

Leicester City Football Club is an equal opportunities employer and is committed to provide equality and fairness for all employees.

Leicester City Football Club opposes all forms of unlawful and unfair discrimination. Please refer to our Equality and Diversity Policy for further information.

                       

 

Sales Centre Representative

Leicester City Football Club are looking for a Sales Centre Representative (1 x 20 hours and 2 x 16 hours).

Overall objective:

The position of Sales Centre Representative is an integral role at Leicester City Football Club, being the first (and sometimes only point of contact) between the Club and its supporters and all general enquiries.

Combining the key skills required for telephone sales (inbound and outbound) and face-to-face customer liaison; the Sales Centre Representative is pivotal in ensuring the smooth running of the Club’s ticketing operations.

Sales Centre Representatives have to at all times be polite, welcoming, informed and engaged with general Club information.

Summary of duties:

- Be at the forefront to drive a first class customer experience with supporters. 
- Have a proactive approach to customer care.
- Undertake sales of match/Season Tickets, Memberships and other customer-facing products promoted by Leicester City Football Club, not necessarily limited to match days.
- Identify opportunities to upsell with every call or visit.
- Contribute in the delivery of Outbound telesales campaigns to enhance the service levels and revenues derived by Leicester City Football Club.
- Ensure all administrative and reporting tasks are kept up-to-date including the department emails.
- Manage and maintain any projects presented to you by the Ticketing Supervisor.
- Maintain all training and briefing materials required for the delivery of excellent customer service, requesting and participating in additional training as required.
- Handling and reporting of customer complaints as the first port of call dealing with and escalating wherever necessary.
- Assist in the processes of all schemes delivered by the Club – Cup Scheme, Away Scheme and Direct Debit Scheme.
- Keep informed of all principles of Customer Service good practice in a respectable manner.
- Carry out any ad-hoc task as requested by the Ticket Supervisor in accordance with given deadlines.
- Occasionally required to attend events and activities held away from King Power Stadium, selling and distributing tickets and retail items to local businesses.
- Ensure that tickets are sold/allocated in accordance with Leicester City Football Club procedures and protocols outlined by the Ticketing Manager and Staff Handbook (HR).
- Ensure that tickets are sold/allocated in accordance with FA Premier League, The FA and Football League procedures and protocols.
- Be accountable for keeping up-to-date with changes to departmental and company procedures.
- The Employee must at all times carry out his/her responsibilities with due regard to the Club values and policies and procedures, in particular Health & Safety, Equality and Diversity, Confidentiality and with regard to the Data Protection Act.
- To ensure that the Club’s Safe-guarding and Vulnerable Adults policies and procedures are adhered to at all times.
- To be able to be work first-team and development fixture match days.
- To be best in class in customer service.

Note: The above job description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Ideal candidate:

Essential:

- Able to communicate to the highest level, listens, interprets and conveys information in a clear and accurate manner provides timely delivery of information and selects the most appropriate method of communication.
- Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
- Friendly, well organized with the ability to multi-task and perform well under pressure.
- Taking ownership: Ability to work autonomously on own initiative, pro-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.
- An excellent team player who works well within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives (team and personal).
- Resilience and the ability to maintain professionalism and a calm demeanour at all times.
- To adhere and communicate the Club’s brand values to stakeholders whenever the opportunity arises.
- Smart and professional in appearance.
- Excellent IT skills (including excellent MS Office – word, excel, PowerPoint).
- A commitment to continuing professional development and undertaking required training, including mandatory Club Equality and Diversity and Health and Safety training.

Desirable:

- Interest in football/sports industry.

Reporting to: Ticketing Supervisor and Ticketing Manager.

Other requirements: Unsociable hours – You will be required to work first-team and development fixture match days and any other ticketed events that the club may decide to hold.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk.

Applications without this information will not be shortlisted.

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

You must declare any unspent convictions Due to a high volume of applications, we reserve the right to bring forward the closing date for this role.

Applications will be shortlisted on merit upon receipt.

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Response Team Stewards

Responsible for carrying out search duties at the turnstiles, pre-event safety checks, evacuation procedures, liaising with police officers and the safe ejection of spectators.

Applicants must have a strong character and be self-motivated in tandem with first-class communication and interpersonal skills. A team player is essential.

The successful applicant must be over 18-years-old. Please email matchday@lcfc.co.uk for an application form. Leicester City Football Club is an equal opportunities employer.

Safety Stewards

Matchday safety stewards have the responsibility for directing members of the public who are entering or leaving King Power Stadium in order to achieve an even flow of spectators in the viewing areas, thus ensuring that no overcrowding occurs in a particular section of the venue.

Role requirements:

- Monitor sections of the stadium to deal with any emergency that may arise.
- Control entrances and exits as well as other strategic points; especially exit gates and doors that are not continuously open during the match.
- Ensure the ongoing safety and control of all members of the public before, during and after the event.

The successful applicant must be over 18-years-old. You will be expected to work every home fixture and will be required to achieve an NVQ Level 2 qualification in Spectator Control.

Please email matchday@lcfc.co.uk for an application form. Leicester City Football Club is an equal opportunities employer.

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