King Power Stadium from the river Soar

Careers

Are you looking for a career at Leicester City Football Club? Our current vacancies can be found below.

Media Relations Executive

Leicester City Football Club are looking for a Media Relations Executive

Overall Objective:

- To be an organised, proactive, creative contributor to the LCFC media operation - dealing with proactive and reactive communications, acting as a front-line point of contact for external media and assisting the Communications Manager with the delivery of best-in-class media access.

Summary of Duties

- To establish and maintain strong, professional relationships between the Club and the local, regional, national and international media.
- To work with the Communications team to best use the Club’s assets and talent, particularly its players, to further its reach and exposure through the media.
- To aid the management and delivery of major Club announcements, including writing engaging press releases, staging relevant interviews and press conferences and briefing external media to ensure that news lands positively or that risks and negativity are minimised.
- To brief talent appropriately for forthcoming interviews, ensuring they are prepared for the subject matter, recent events and to potentially manage any high-risk circumstances.
- To assist with the delivery of all contractual media obligations where necessary.
- To maintain and develop the Club’s media monitoring process and prepare a morning brief for all Club Directors and Communications/Content personnel.
- To contribute positively to the development of the Club’s internal communications strategy.
- To assist the Club's in-house content channels with requests for players where necessary.
- To reasonably contribute to the Club's in-house content platforms as is necessary or requested, particularly around the time of major events.
- Ad hoc duties.

IDEAL CANDIDATE

Essential

- Experience in a press office environment, preferably with experience of managing high-profile talent, ideally in professional football.
- Excellent people skills and a track record of building profitable, long-term relationships both with colleagues and members of the media.
- Experience staging and managing press conferences, preferably in professional sport.
- An acute understanding of the modern media landscape, including the influence of digital and social media.
- Outstanding, creative and accurate copywriting skills and proof-reading experience.
- Availability to work selected first team matchdays.
- A creative, open-minded approach to work.
- The ability to listen to others and to work well as part of a team.
- The ability to work under pressure and to deadlines.
- A full, clean driving licence.
- Competence in IT, including the use of standard Microsoft Office programmes.
- Availability to partake in foreign travel if company business necessitates.

Desirable

- Proficiency with foreign language/s would be advantageous, but by no means essential.
- An awareness and experience of social networking on behalf of a company, including Facebook/Twitter/You Tube/Instagram/ Snapchat.

REPORTING TO: Communications Manager

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk .  Applications without this information will not be shortlisted.

Closing Date: 27 November 2017

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. You must declare any unspent convictions

Due to a high volume of applications, we reserve the right to bring forward the closing date for this role. Applications will be shortlisted on merit upon receipt.

___________

Academy Administrator Assistant

Leicester City Football Club are looking for an Academy Administrator Assistant

Overall Objective:

- To support the effective functioning of the Academy operations

Summary of Duties

- To support the Academy Administrator in all operational functions of the Academy.
- To support the Coaching and Recruitment departments with administrative duties.
- Coordinate the schoolboy fixtures programme, and be the main point of contact for opposition teams.
- Link with County FA to secure referees for schoolboy fixtures.
- Coordinate and book transport for schoolboy away fixtures.
- Coordinate and book player transport with the Academy transport provider.
- To be the point of contact for the Academy scouting and Development Centre network.
- Collate, record and administer the expenses of our scouting network and Development Centres.
- Collate, process and record scout reports onto our central database.
- Notify Academy scouts of their allocated matches.
- Record Development Centre information and costs.
- Work with the Recruitment department to generate monthly reports.
- All other general administration to support the functioning of the Academy.

IDEAL CANDIDATE

Essential

- Demonstrable experience of using Microsoft Word, Excel and Power Point.
- Administration experience in a fast paced environment
- Excellent communication and customer service skills, including liaison with agents, scouts and parents.
- Have a flexible attitude to work.
- Ability to work on own initiative and as part of a team.
- Be organised and have good time management skills.

Desirable

- Have a full clean driving licence.

REPORTING TO: Head of Academy

OTHER REQUIREMENTS: Driving licence.

Unsociable hours – You will be required to work first-team and development fixture match days and any other events that the club may decide to hold.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk .  Applications without this information will not be shortlisted.

Closing Date: 24 November 2017

Leicester City Football Club is an equal opportunities employer. 

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. You must declare any unspent convictions

Due to a high volume of applications, we reserve the right to bring forward the closing date for this role. Applications will be shortlisted on merit upon receipt. 

___________

Deputy Ticketing Manager

Leicester City Football Club are looking for a Deputy Ticketing Manager.

Overall objective:

To support and deputise for the Ticketing Manager in overseeing the effective running of the Club’s Ticketing Department.

Summary of duties:

- To support the Ticketing Manager in overseeing the systems and processes of the Ticketing Department effectively.
- To ensure that the team at all points of purchase provide a consistently high level of customer service at all times and to ensure all customer enquiries are responded to appropriately.
- To ensure that ticketing procedures are put in place and followed.
- To continually support the Ticketing Manager to improve and deliver best in class customer service levels in the Ticketing Department.
- To create accurate and informed ticket sales and match-attendance projections.
- To ensure all staff are aware of any ticketing-related products that are on sale or upcoming.
- To ensure the correct information is communicated through to the appropriate channels where necessary.
- To prepare regular Ticketing reports and analysis.
- To ensure the Ticketing Supervisor is supported and Sales Centre Representatives are managed effectively.
- To continue to monitor Ticketing financial performance against budget.
- To support the Ticketing Supervisor in undertaking any outbound campaigns in order to maximise all sales opportunities for upselling ticketing products.
- To prepare sales campaign strategy and scripts for delivery by the Sales Centre staff supporting the Ticketing Supervisor.
- To support Supporter Engagement and specifically the Membership Co-ordinator with regards to the Membership schemes.
- To oversee and plan any training and development needs on behalf of the Ticketing Team.
- To review all customer touch points in the ticketing journey to make this best-in-class and aim to achieve the highest score in Visit Football surveys.
- To aim to be best-in-class in all our operational functions and customer service.
- To support the Ticketing Supervisor in the 1:1s with the Sales Centre Representatives.
- The employee must at all times carry out his/her responsibilities with due regard to the Club values and policies and procedures, in particular health & safety, equality and diversity, confidentiality, with regard to the Data Protection Act.
- Ensuring that the Club is ethically and professionally represented and that all Club guidelines are adhered to.
- To ensure that the Club’s Safeguarding and Vulnerable Adults policies and procedures are adhered to at all times.
- To undertake any other duties commensurate with this post as determined by the Ticketing Manager or Head of Commercial Operations.

Note: The above job description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Ideal candidate:

Essential:

- A proven track record of excellence in ticket related services.
- A demonstrable record of consistently achieving targets.
- Demonstrable experience of working in a dynamic sales environment, with an understanding of the ticketing industry.
- Be able to communicate and negotiate at all levels, internally and externally.
- A creative and strategic thinker, with the ability to use his/her own initiative to develop successful plans and strategies and project manage these to successful completion.
- Excellent time management skills with the ability to work to tight deadlines and has a flexible approach to work.
- Ability to manage and develop staff to achieve results.
- An excellent team player who works well within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives (team and personal).
- Be highly self-motivated and commercially astute with a proactive approach to the role.
- The ability to be calm, composed and to thrive under pressure with resilience and the ability to maintain professionalism and a calm demeanour at all times.
- Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
- Smart and professional in appearance.
- Thorough knowledge of data usage and databases.
- Excellent IT skills (including excellent MS Office – Word, Excel, PowerPoint skills).

Desirable:

- Educated to at least A -evel/similar.
- A degree would be considered desirable.
- Interest in football/sports industry.
- A full clean driving licence.

Reporting to: Ticketing Manager and Head of Commercial Operations

Other requirements: Driving licence. Unsociable hours – you will be required to work first-team and Development Squad matchdays and any other ticketed events that the Club may decide to hold.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk.

Applications without this information will not be shortlisted.

Closing Date: Friday 17 November, 2017

Leicester City Football Club is an equal opportunities employer. Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

You must declare any unspent convictions Due to a high volume of applications, we reserve the right to bring forward the closing date for this role. Applications will be shortlisted on merit upon receipt.

___________

Sales Centre Representative

Leicester City Football Club are looking for a Sales Centre Representative (1 x 20 hours and 2 x 16 hours).

Overall objective:

The position of Sales Centre Representative is an integral role at Leicester City Football Club, being the first (and sometimes only point of contact) between the Club and its supporters and all general enquiries.

Combining the key skills required for telephone sales (inbound and outbound) and face-to-face customer liaison; the Sales Centre Representative is pivotal in ensuring the smooth running of the Club’s ticketing operations.

Sales Centre Representatives have to at all times be polite, welcoming, informed and engaged with general Club information.

Summary of duties:

- Be at the forefront to drive a first class customer experience with supporters. 
- Have a proactive approach to customer care.
- Undertake sales of match/Season Tickets, Memberships and other customer-facing products promoted by Leicester City Football Club, not necessarily limited to match days.
- Identify opportunities to upsell with every call or visit.
- Contribute in the delivery of Outbound telesales campaigns to enhance the service levels and revenues derived by Leicester City Football Club.
- Ensure all administrative and reporting tasks are kept up-to-date including the department emails.
- Manage and maintain any projects presented to you by the Ticketing Supervisor.
- Maintain all training and briefing materials required for the delivery of excellent customer service, requesting and participating in additional training as required.
- Handling and reporting of customer complaints as the first port of call dealing with and escalating wherever necessary.
- Assist in the processes of all schemes delivered by the Club – Cup Scheme, Away Scheme and Direct Debit Scheme.
- Keep informed of all principles of Customer Service good practice in a respectable manner.
- Carry out any ad-hoc task as requested by the Ticket Supervisor in accordance with given deadlines.
- Occasionally required to attend events and activities held away from King Power Stadium, selling and distributing tickets and retail items to local businesses.
- Ensure that tickets are sold/allocated in accordance with Leicester City Football Club procedures and protocols outlined by the Ticketing Manager and Staff Handbook (HR).
- Ensure that tickets are sold/allocated in accordance with FA Premier League, The FA and Football League procedures and protocols.
- Be accountable for keeping up-to-date with changes to departmental and company procedures.
- The Employee must at all times carry out his/her responsibilities with due regard to the Club values and policies and procedures, in particular Health & Safety, Equality and Diversity, Confidentiality and with regard to the Data Protection Act.
- To ensure that the Club’s Safe-guarding and Vulnerable Adults policies and procedures are adhered to at all times.
- To be able to be work first-team and development fixture match days.
- To be best in class in customer service.

Note: The above job description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Ideal candidate:

Essential:

- Able to communicate to the highest level, listens, interprets and conveys information in a clear and accurate manner provides timely delivery of information and selects the most appropriate method of communication.
- Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
- Friendly, well organized with the ability to multi-task and perform well under pressure.
- Taking ownership: Ability to work autonomously on own initiative, pro-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.
- An excellent team player who works well within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives (team and personal).
- Resilience and the ability to maintain professionalism and a calm demeanour at all times.
- To adhere and communicate the Club’s brand values to stakeholders whenever the opportunity arises.
- Smart and professional in appearance.
- Excellent IT skills (including excellent MS Office – word, excel, PowerPoint).
- A commitment to continuing professional development and undertaking required training, including mandatory Club Equality and Diversity and Health and Safety training.

Desirable:

- Interest in football/sports industry.

Reporting to: Ticketing Supervisor and Ticketing Manager.

Other requirements: Unsociable hours – You will be required to work first-team and development fixture match days and any other ticketed events that the club may decide to hold.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk.

Applications without this information will not be shortlisted.

Closing Date: Friday 17 November, 2017

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

You must declare any unspent convictions Due to a high volume of applications, we reserve the right to bring forward the closing date for this role.

Applications will be shortlisted on merit upon receipt.

___________

Academy Scout U12-U16

Leicester City are seeking to recruit two experienced scouts (North and South) to assist in the identification of talented young players with the potential to play in the Leicester City first team.

The successful applicants will join a well-established recruitment team in a Category One academy who have been responsible for the identification of players such as Ben Chillwell, Harvey Barnes and Jeff Schlupp.

The successful applicants will have a good current knowledge and experience of Academy football from U12s to U16s, and will be able to demonstrate an understanding of the important factors in identifying future potential.

In return the Club will offer a retainer, a comprehensive CPD programme including the FA Talent ID level 1 course, club kit, and travel expenses.

To apply, please send a CV and covering letter to recruitment@lcfc.co.uk.

Applications will be shortlisted on receipt and we reserve the right to close this post before the date.

If you have not heard from us within three weeks, please assume you have been unsuccessful.

Closing date: Thursday 23 November, 2017

___________

Digital Executive

Leicester City Football Club are looking for a Digital Executive to support the Club with its media requirements. 

Ideal candidate:

- The ability to listen to others and to work well as part of a team
- The ability to work under pressure and to deadlines
- A higher education qualification and at least two year’s experience of work in industry environment
- Experience using live production hardware and software
- A full, clean driving licence
- Experience of social networking on behalf of a company, including Facebook/Twitter/YouTube/Instagram and Snapchat

Main duties:

- To administer and maintain the Club’s Facebook, Twitter, Snapchat and Instagram pages
- Work with the rest of the content team to effectively schedule content to be pushed out across social channels
- To create and manage content for the Club’s two stadium screens on all match days and non-match days
- To design graphics/gifs/animated graphics to be used on social media platforms and LCFC.com
- To develop the Club’s international online fan base with location/language specific content
- Work with the Club’s Senior Digital Executive, Multimedia Manager and content team to syndicate content to appropriate channels
- To maintain the Club’s main website LCFC.com
- To actively contribute and assist with the delivery of the Club’s weekly content plan
- To work with departments across the Club to ensure information online is constantly up to date
- To seek out new and existing opportunities on current and new platforms
- To take an active role in the Club’s current digital strategy project

Reporting to: Head of Content and Digital Editor

Other requirements: To own a full, clean driving licence and be prepared to work unsociable hours – you may be required to work at match days.

If you feel you have the skills and experience required to succeed in this role, please send your CV with current salary and salary expectations to recruitment@lcfc.co.uk.

Applications without this information will not be shortlisted.

Leicester City Football Club is an equal opportunities employer.

The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Due to a high volume of applications, we reserve the right to bring forward the closing date for this role.

Applications will be shortlisted on merit upon receipt. Please note if you haven’t heard from us within three weeks of the closing date, you have been unsuccessful at this time.

___________

Cashier

Leicester City Football Club are looking for a Cashier to provide high quality cashiering services for Levy Restaurant’s operation at King Power Stadium.

Main Objectives:

- Reconciliation of Levy Restaurants (‘Levy’) takings.
- Banking of all cash and cheques for Levy.
- Preparation of all floats required by Levy
- Reconciliation and control of petty cash for Levy

Summary of duties:

- Reconcile takings to till readings.
- Bank cash & cheques received weekly.
- Prepare takings summary spreadsheet for management.
- Control change float & order coin weekly as required.
- Prepare floats and ensure returned as expected.
- Report cash discrepancies.
- Provide sickness/ holiday cover for LCFC Company Cashier.
- Other ad hoc duties as required.

Ideal candidate:

- Demonstrable cash handling experience.
- Excellent numerical skills, accuracy and attention to detail.
- Trustworthy, reliable and have a flexible approach to work.
- Manual handling ability
- Ability to work under pressure.
- Ability to work on own initiative.
- A good knowledge of Microsoft Excel.
- Good communication skills with the ability to deal with different levels of personnel.
- Confidentiality.

Desirable 

- Basic knowledge of double entry accountin
- Experience using accounting software packages

If you feel you have the skills and experience required to succeed in this role, please send your CV to recruitment@lcfc.co.uk.

Closing Date: Monday 13 November, 2017

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

A shortlist of suitable applicants will be compiled on application and successful candidates will be contacted about the interview process within 3 weeks of the closing date. If you haven’t heard from us by then please assume you have been unsuccessful on this occasion. Thank you

___________

Car Park Attendants

Would you like to improve the standards of our car parking on a Match Day?

We are looking to recruit car park attendants who have had experience of working in a similar role, have excellent communication and interpersonal skills together with a polite and courteous manner. 

You will be expected to administer the effective running of the car park and to ensure the maximum safe usage of the car parking facilities.

You will also need to demonstrate a calm and professional manner in stressful situations and able to work flexibly to cover days, weekends and evenings.

Key tasks and responsibilities:

- Controlling vehicle entry points
- Directing traffic movement
- Checking vehicle authorisation
- Patrolling the security of vehicles parked at the King Power Stadium and other peripheral sites.

If you have the qualities and experience we are looking for please apply by sending your CV along with a covering letter by email to recruitment@lcfc.co.uk

Closing date: Friday 16 November, 2017

Leicester City Football Club is an equal opportunities employer.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

A shortlist of suitable applicants will be compiled shortly after the closing date and successful candidates will be contacted about the interview process.

___________

 

Response Team Stewards

Responsible for carrying out search duties at the turnstiles, pre-event safety checks, evacuation procedures, liaising with police officers and the safe ejection of spectators.

Applicants must have a strong character and be self-motivated in tandem with first-class communication and interpersonal skills. A team player is essential.

The successful applicant must be over 18-years-old. Please email matchday@lcfc.co.uk for an application form. Leicester City Football Club is an equal opportunities employer.

Safety Stewards

Matchday safety stewards have the responsibility for directing members of the public who are entering or leaving King Power Stadium in order to achieve an even flow of spectators in the viewing areas, thus ensuring that no overcrowding occurs in a particular section of the venue.

Role requirements:

- Monitor sections of the stadium to deal with any emergency that may arise.
- Control entrances and exits as well as other strategic points; especially exit gates and doors that are not continuously open during the match.
- Ensure the ongoing safety and control of all members of the public before, during and after the event.

The successful applicant must be over 18-years-old. You will be expected to work every home fixture and will be required to achieve an NVQ Level 2 qualification in Spectator Control.

Please email matchday@lcfc.co.uk for an application form. Leicester City Football Club is an equal opportunities employer.

Leicester City Crest

Latest News

More Videos

Latest Images