LCFC Help

LCFC Help

If you have any feedback, a complaint or a question/query, or you wish to report any abuse, harassment or discrimination, please get in touch with Leicester City in one of the ways listed below.

How to contact us:

- Email lcfchelp@lcfc.co.uk.
- Write to LCFC Help, Leicester City Football Club, King Power Stadium, Filbert Way, Leicester, LE2 7FL.
- Telephone LCFC Help on 0344 815 5000 (Option 4).
- On a matchday, the reporting process for supporters is by text message to 60066. Start your message with the word FOXES
- On a non-matchday the reporting process is through LCFC Help. Please email lcfchelp@lcfc.co.uk or 0344 815 5000 (option 4)

LCFC Help is available from Monday-Friday 9am until 5:30pm and all home match days.

Before contacting LCFC Help, please see if we have already covered your query below. 

If not, we will endeavour to respond within 48 hours – although please be aware that during busy periods this may be longer. 

All complaints must be submitted in written format and will not be accepted via telephone.

Ticket Enquiries

Details regarding Memberships and Seasonal Hospitality for the 2017/18 will be announced in due course, via LCFC.com.

For the latest matchday ticket information, please click HERE or call 0344 815 5000 (Option 1).

Accessible Tickets for Premier League and Cup matches for supporters with disabilities can be purchased through this email address.

The Club's Supporter Charter is being updated for the 2017/18 season. If you would like to view a copy of last season's Supporter Charter, please email lcfchelp@lcfc.co.uk

To view the Club’s ‘Visiting Supporter Guide’, please click HERE.

Matchday Announcements

PA Announcements and Video Screen messages are available to purchase for matchdays at King Power Stadium. There is limited availabiliy, and announcements must be booked by midday on the Friday before all weekend matches and midday the day before weekday matches.

To book please call 0344 815 5000 (Option 1).

Press Accreditation and Media Requests

Matchday press accreditation at King Power Stadium is managed through the Football Dataco system, please visit www.football-dataco.com for more information.

Any other media requests must be sent to press@lcfc.co.uk

Charity Requests

Leicester City Football Club is fully committed to supporting local charities and community groups in raising vital funds for causes important to them. Please click HERE for more information.

Remembrance Garden

Please accept our apologies but we are unable to accept any further applications until further notice.

Stadium Tours

For the latest information on Stadium Tours, when they take place and how you can book them, please click HERE.

Signing Requests

Due to the large number of requests received, we are unable to accept any items for signing and these should not be sent to the Club as we cannot be held responsible for the return of any such items.

Player CVs:

Please direct any player CVs to academy@lcfc.co.uk

Accessibility

For all accessibility and disability enquiries please contact our Disability Access Officer, Jim Donnelly at 0116 229 4544 or disability@lcfc.co.uk.

To view the Club’s Accessibility Guide, please click HERE.

If you require urgent assistance on any other matter, please telephone 0344 815 5000 (Option 4) or 07990 588915.

LCFC Help would appreciate it if you could complete a short survey relating to your experience. The survey can be found by clicking HERE.

Supporter Charter

Our Supporter Charter is available to dowload by clicking HERE.

You can take a look at our Access Stadium document by clicking HERE, and our Visitors Guide by clicking HERE.

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