How to contact us:
- Email lcfchelp@lcfc.co.uk
- Write to LCFC Help, Leicester City Football Club, King Power Stadium, Filbert Way, Leicester, LE2 7FL.
- Telephone LCFC Help on 0344 815 5000 (Option 4).
- On a matchday, the reporting process for supporters is by text message to 60066. Start your message with the word 'FOXES'.
- On a non-matchday the reporting process is through LCFC Help. Please email lcfchelp@lcfc.co.uk or 0344 815 5000 (Option 4).
LCFC Help is available from Monday-Friday 9am until 5:30pm and all home match days. Before contacting LCFC Help, please see if we have already covered your query below.
If not, we will endeavour to respond within 48 hours – although please be aware that during busy periods this may be longer.
All complaints must be submitted in written format and will not be accepted via telephone.
Ticket Enquiries
Please click HERE for Memberships information and HERE for Seasonal Hospitality.
For the latest matchday ticket information, please click HERE or call 0344 815 5000 (Option 1).
Accessible Tickets for Premier League, Emirates FA Cup and Carabao Cup matches for supporters with disabilities can be purchased through this email address.
The Club's Supporter Charter for the 2019/20 season can be downloaded by clicking HERE.
To view the Club’s ‘Visiting Supporter Guide’, please click HERE.
Matchday Announcements
PA announcements and video screen messages are available to purchase for matchdays at King Power Stadium. There is limited availability and announcements must be booked by midday on the Friday before all weekend matches and midday the day before weekday matches.
To book please call 0344 815 5000 (Option 1).
Press Accreditation & Media Requests
Matchday press accreditation at King Power Stadium is managed through the Football Dataco system, please visit www.football-dataco.com for more information.
Any other media requests must be sent to press@lcfc.co.uk.
Charity Requests
Leicester City Football Club is fully committed to supporting local charities and community groups in raising vital funds for causes important to them. Please click HERE for more information.
Stadium Tours
For the latest information on Stadium Tours, when they take place and how you can book them, please click HERE.
Signing Requests
Due to the large number of requests received, we are unable to accept any items for signing and these should not be sent to the Club as we cannot be held responsible for the return of any such items.
Youth Player CVs
Please direct any player CVs to academy@lcfc.co.uk.
Accessibility
For all accessibility and disability enquiries please contact our Disability Access Officer, Jim Donnelly, at 0116 229 4544 or disability@lcfc.co.uk.
To view the Club’s Accessibility Guide, please click HERE.
If you require urgent assistance on any other matter, please telephone 0344 815 5000 (Option 4) or 07990 588915.
LCFC Help would appreciate it if you could complete a short survey relating to your experience. The survey can be found by clicking HERE.
Gender Pay Gap
Leicester City Football Club published its 2017 Gender Pay Report in March 2018. Click HERE for more information.
Supporter Charter
Our Supporter Charter is available to download by clicking HERE.
You can take a look at our Access Statement document by clicking HERE, and our Visitors Guide by clicking HERE.
Accessible Versions
You can download an accessible version of our Access Statement HERE, our Home Supporters Guide HERE, and our Visiting Supporters Guide HERE.