Leicester City Launch 2025/26 Fan Engagement Plan

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Leicester City Launch 2025/26 Fan Engagement Plan

We have today published the Leicester City Fan Engagement Plan for the 2025/26 season - outlining our continued commitment to structured, transparent and inclusive dialogue with supporters.

2025-07-31T16:00+01:00

by Admin

Published

31 Jul, 2025

Leicester City Launch 2025/26 Fan Engagement Plan

We have today published the Leicester City Fan Engagement Plan for the 2025/26 season - outlining our continued commitment to structured, transparent and inclusive dialogue with supporters.

Admin

2025-07-31T16:00+01:00

Leicester City Launch 2025/26 Fan Engagement Plan

We have today published the Leicester City Fan Engagement Plan for the 2025/26 season - outlining our continued commitment to structured, transparent and inclusive dialogue with supporters.

Admin

2025-07-31T16:00+01:00

Leicester City Launch 2025/26 Fan Engagement Plan

We have today published the Leicester City Fan Engagement Plan for the 2025/26 season - outlining our continued commitment to structured, transparent and inclusive dialogue with supporters.

Admin

2025-07-31T16:00+01:00

Leicester City Launch 2025/26 Fan Engagement Plan

We have today published the Leicester City Fan Engagement Plan for the 2025/26 season - outlining our continued commitment to structured, transparent and inclusive dialogue with supporters.

Admin

2025-07-31T16:00+01:00

Club launches 2025/26 Fan Engagement Plan
Updates on a host of developments from the plan’s first year
Full plan available to view here

Now in its second year, the plan builds on strong foundations laid in 2024/25, where a comprehensive programme of meetings, surveys and supporter forums helped shape a number of our decisions, ranging from matchday pricing to stadium improvements and community engagement initiatives.

At the heart of the Fan Engagement Plan is the belief that meaningful change is achieved through listening to the diverse views of our fanbase and creating opportunities for all supporters to have their say.

You Said, We Did: Key Developments from 2024/25

As part of our review of last season’s Fan Engagement Plan, a number of key changes were implemented based on feedback from the Fan Advisory Board (FAB), the Fans’ Consultative Committee (FCC) Working Group, Your 90 Minutes sessions and post-match surveys. These include:

Ticketing Improvements

Introduction of new men’s match ticket pricing categories for greater accessibility for all, a new ‘Category D’ weekend fixture to encourage family attendance (subject to broadcast selections), and simplified access to our resale platform - including a new charity donation option.

Digital Ticketing

You called for more flexibility around exemptions from the Digital Season Ticket process, leading to the introduction of a case-by-case assessment system.

Matchday Enhancements

Fanzone trials launched based on supporter demand, with feedback used to improve food, drink and entertainment offerings. We also introduced new clapper collection points following supporter suggestions and involved FCC Working Group representatives in planning the matchday presentation for Jamie Vardy’s final Leicester City appearance.

Safe Standing

The consultation process around Safe Standing was shaped by input from FAB and FCC Working Group meetings, with feedback from surveys and Your 90 Minutes sessions helping influence the areas where the system was implemented.

Access and Community

The last two player signing sessions have been free of charge for young fans following feedback, to ensure appropriate free access for young supporters to meet the players. Supporters also helped shape our expanded schools engagement programme and the introduction of the ‘Fan Stories’ initiative to better share the impact of our community work.

Leicester City Chief Executive, Susan Whelan, said: “The first year of our Fan Engagement Plan has shown the value of structured, meaningful dialogue with our supporters. The feedback we’ve received, through meetings, surveys and direct consultation, has had a genuine influence on decisions across the Club, and we’re grateful to everyone who has taken the time to engage with us.

“We want to continue that progress. By encouraging as many fans as possible to be part of the conversation, we can ensure that our decision making reflects all areas of our supporter base and give all voices an opportunity to be heard. Thank you to everyone who has played a part so far, and we look forward to building on what we’ve achieved together so far in the season ahead.”

Looking Ahead: The 2025/26 Plan

The 2025/26 Fan Engagement Plan will feature:

At least four meetings of the Fan Advisory Board.
Four FCC Working Group meetings, focused on matchday experience, ticketing and products, Club culture and more.
A minimum of six ‘Your 90 Minutes’ sessions open to all fans.
Regular supporter surveys on key topics, including Away Priority Points and matchday experience.
The formalisation of a new Supporter Group Network, shaped in collaboration with the Football Supporters’ Association.

A key focus of the new plan will be improving communication around how fan feedback is used and making sure more supporters, from all backgrounds, have the opportunity to contribute so that wide-reaching fan-led change is representative of as many fans as possible.

Fan Advisory Board Fan Representative Emily Burditt said: “We’re pleased that regular discussions between fans and the Club during the first year of the Fan Engagement Plan has helped bring about a number of positive changes over the past year.

"The 2025/26 Fan Engagement Plan reflects real progress, but there’s still more to do - particularly in improving communication between the Club leadership and supporters. This has been raised in the FAB and FCC Working Group meetings as being key to improving engagement between the Club and fans and remains a priority heading into the new season.

"We’ll continue to represent fan views on key topics such as the Away Priority Points system and further improvements to the Fan Zone and catering.

"We welcome thoughts and feedback from fans by emailing us at FAB@lcfc.co.uk.”

Find Out More

To read the full Fan Engagement Plan and find out how to get involved, visit LCFC.com/fanengagement, or to contact your FAB representatives directly, please email FAB@lcfc.co.uk.

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