Foxes fans at frictionless kiosk

Frictionless Kiosks

Leicester City Football Club has become the first in Europe to install a frictionless kiosk at its stadium to dramatically improve the speed in which fans can purchase food and drink on a matchday.

 Available in the North Stand and operated by Levy UK+I, the sports and hospitality sector of Compass Group UK and Ireland, supporters simply need to tap a payment card upon entry into the kiosk, pick up the items they want and walk out of the gates onto the concourse, where their card will be automatically charged – a process which takes a matter of seconds.

Utilising frictionless technology, Tap + Go is operated via anonymised shopper tracking which recognises the products being selected by customers, before adding them to a virtual basket. Facial recognition is not needed, ensuring complete anonymity. 

Checkouts will be replaced by the installation of fully contactless payment terminals connected to the digital barriers upon exit, enabling fans to make purchases in a fraction of the time and with far greater ease. Supporters in King Power Stadium’s Family Section will be able to try the frictionless kiosk at future home games. 

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